What should I do once I receive custom diamond jewelry imperfections?

Though we ensure a high pass rate of custom diamond jewelry thanks to our strict quality control system, there may be some imperfections found owing to the minor incidents occurring during the shipment. In such cases, customers should take some photos of the product with a focus on the imperfections. Once we have confirmed the fact with you through email or phone, we will rapidly ship another product with premium quality to guarantee your interests. Customers can also check out our warranty policy to learn about our compensation terms and conditions.

After years of engaging in the manufacturing of gold jewellery, Xiamen Joacii Jewelry Co., Ltd. has become one of the most competitive manufacturers. The jewelry necklaces series is widely praised by customers. The product has perfectly shiny & smooth finishes. For optimum surface finishes, the gel coat would be applied to the mold surface prior to molding. The printing methods for its logo are optional, such as laser and engraving. As long as you show interest to purchase our pearl engagement rings, Joacii Jewelry can arrange samples for you. Free of toxic chemicals, this product doe no harm to the body.

As long as Joacii Jewelry sticks to the scientific principles of real diamond earrings, we will be able to ensure that we will seize the forefront in engraved rings industry. Please contact us!